Airtel
GPRS not working

Hi,

I am not able to access internet on my phone from last 2 weeks and there is absolutely no help from Airtel customer helpline. I have called the helpline atleast 15 times, escalated the matter to their supervisor 3-4 times (Rajdeep Sarvaiya) and also their nodal manager once but still the problem persists. Whenever I try to open any website, I get web connection timeout message. Customer service reps have installed the setting 20 times on my phone, restarted my phone around 20 times, removed the Sim card and reinserted atleast 10 times and the best response they could provide is, Sir we have raised a ticket and our technical person will call you to get this issue resolved which has never happened.

number: 9004618784

Company: Airtel
Country: India
State: Maharashtra
City: Mumbai City

  <     >