Airtel
MENTAL HARRASMENT & MISBEHAVIOUR

TO M/S BHARTI AIRTEL

TO WHOMSOEVER IT MAY CONCERN

I HAVE TAKEN LANDLINE CONNECTIONS OF AIRTEL IN MY OFFICE LOCATED AT UG 19-20 V.V. SHOPPING PLAZA SECTOR 12 VASUNDHARA GHAZIABAD 201012 WHOSE DETAILS ARE AS FOLLOWS

TEL NO A/C NO.

0120-4272356 7005420493

0120-4272355 7005420486

I HAD ALREADY STOPPED USING THESE ABOVE CONNECTIONS IN MONTH OF JANUARY. DUE TO SOME RENOVATIONS IN THE OFFICE I COULD NOT ABLE TO PAY THE BILLS. BUT AFTER RENOVATION BEING OVER I PAID THE TOTAL OUTSTANDING AMOUNT THROUGH CHEQUE AND RECEIVED A FULL N FINAL SETTELMENT LETTER FROM MAIL . BUT THE COLLECTION DEPARTMENT DID NOT UPDATE THE PAYMENT TILL 1 WEEK. THE CUSTOMER CARE EXECUTIVE FROM OKHLA, NEW DELHI REPETITIVELY CALLED ME AT MY MOBILE AND ASKED ME ABOUT THE BILL PAYMENT. I TOLD HER THAT I ALREADY PAID THE BILL AND I GOT RECEIPT AND IT IS IN MY OFFICE AND I COULD TELL ONLY AFTER REACHING OFFICE AS I WAS OUT OF TOWN. BUT THE GIRL CALLED ME AND DISTURBED ME TOO MUCH THAT I GOT HARRESED MENTALLY... AND DISTURBED VERY MUCH. THE EXECUTIVES FROM OKHLA OFFICE EVEN ABUSED MY EMPLOYEES AND PARENTS.

SEEING THE ABUSING AND HARRASMENT I FINALLY DECIDED TO MAKE THE STOP PAYMENT OF THE CHEQUE GIVEN.

I WANT TO ASK IS THIS THE WAY TO TREAT THE CUSTOMERS...

THANKS

RAHUL CHAUDHARY

DIRECTOR- DARK HORS INVESTMENT SOLUTION

Company: Airtel
Country: India
State: Uttar Pradesh
City: Ghaziabad

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