Airtel
Billing issue

Dear Sir/Ma'am,

This is to bring in to your knowledge that I Abhishek Chakravarty, migrated my two connections one reliance-9311438027 and one aircel-8802991452 to my office airtel postpaid corporate connection to avail the benefit of the corporate plan.

But due to some error by the company, one of the number (9311438027) was not registered by the company in the same CUG parent id, (which I came to know when I got highly inflated bills) due to which the calling between my both the number got inadvertently charged and due to this I have received inflated bills on both of these numbers.

On contacting the agent who provided me these numbers and the customer care of airtel, the only thing which I have managed is now they have put the number (9311438027) in to correct CUG.

Now when I talk about recalculating the outstanding bill and waiving all the CUG calling which has been charged, I am shown different doors with no solution.

I request you to look in to this matter.

Your quick response will be highly appreciated.

Regards

CA Abhishek Chakravarty

Company: Airtel
Country: India
State: Delhi
City: North Delhi

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