Airtel
Ignorance to client

I had called AIRTEL asking for a new connection, just then I started receiving numerous calls from different Airtel representatives asking me to buy the connection from them. I stuck to one, named Sonakshi with phone number 9871889632. She sent a person to my home address on the 16/04 to collect the documents and Rs 300 in cash. Documents were handed over to him as requested. However, Sonakshi was in constant touch with me through phone calls trying to get the right set of papers as per AIRTEL’s requirement. It looked like I was snatching somebody’s property, It was a pain trying to scan all the papers to her again. I somehow managed to do it by this Monday. As per her promises, my new AIRTEL number 09810073838 should have been activated on Monday evening. Since Monday I have been calling this female named Sonakshi at 9871889632 but there is no response from her end.

I did a heavy mistake in wanting a new Airtel connection and paid the money as well out of trust.

I give you guys exactly 24 hours to contact me and my airtel number activated, else I am going to the consumer court for sure.

The connection details are as follows:

Connection Name – Surinder Kaur

Address – Plot 88, Ground Floor, Pratap Nagar, New Delhi

Airtel Number – 9810073838

AIRTEL Rep name – Sonakshi

Person who came to collect the docs – Sunil Kumar (ph # 9990810847)

Sim # - 899110101251315962

AIRTEL Receipt is attached within

My contact number is 9650791431. I need this sorted out ASAP.

Ramandeep Arora

Company: Airtel
Country: India
State: Delhi
City: West Delhi

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