Airtel
Unprofessional and Insolent Customer care Centre

I had taken a duplicate sim card from airtel center in kathua on 17th of july and was told that sim card will start working with in 4 hours. But as it turn out it did not. So next day i went to the center again and asked for the problem. The people present there (especially female) were very rude and passed on rude comments and were talking like they were doing pity on me by answering my questions. I have never seen such kind of behaviour from any customer care ever. She even said that i would not understand how it works here. That was the height of being bad mouth. They even refused to give me the Bill for it by saying, they do not issue bill for that. But i insisted that there was financial transacation, so i should be given bill for that then they gave me the bill. My sim card is sill not activated. The airtel center name is Mohan Infotel System at kalibari, Kathua. The Mobile number for which i was issued duplicate sim is 9596611789, which still shows invalid as it has not been migrated on the duplicate sim and the other sim is with them. You can contact me on 9419150644. i hope some action is taken against them in this regards and also plz do look into the matter as to why my number has not been ported on duplicate sim . i am really disappointed with airtel for having such people at customer care.

Company: Airtel
Country: India
State: Jammu and Kashmir
City: Kathua

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