Airtel
Deactivation of pack before expiry

I was using Airtel telecom no. 8130354558.

I had activated a STD pack worth rs. 25, in which call charges are 1.2 rs/3 min on 30 Aug.

the pack is valid for 30 days i.e upto 28 sep but they deactivated the same on 24th sep only and when i contacted customer care the executive was not aware of any such package when i told him that i'm using it from last 3 weeks and charged accordingly then he said we will resolve ur issue on 28 sep... the day when the pack expires... rediculous

The same thing repeated earlier also. In the month of May, pack activated on 27.04.2011 and supposed to expire on 26.05.2011 but they deactivated it 19.05.2011 and giving the explaination that u have not any such plan in your plan when i told that i have confirmation message regarding the pack then they said we are looking after it about a month it happened.

i had also visited Airtel relationship centre regarding this but all in vain. they just looted the people.

Company: Airtel
Country: India
State: Delhi
City: New Delhi

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