Airtel mobile prepaid connection
Unwanted service getting activated with my notice

Hi,

I am using Aitel prepaid Mobile service. on 2nd June, I received a SMS from Airtel Live that a service named Love 5 have been activated on my account and I have been charged Rs. 5 for that. This has been done without my notice. I have not activated any such service. I was receiving Love SMS from 53030 continuously. On 7th June, without my notice, again Rs 5 was deducted from my account and the same Love 5 service was renewed on my account. I am clueless why this happened. I complained to customer care, they argued with me that I have activated the service from the internet site volubill.com.

I heard name of this site today for the first time. I am unaware how the activation of such service happened. Please take a quick & bold action on this.

If this sort of behaviour continues, I would change my service provider.

Company: Airtel mobile prepaid connection
Country: India
State: West Bengal
City: North 24 Parganas

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