Airtel Mumbai
Balance is getting deducted for unknown reason

Hello,

I switched to 1paisa/sec plan (pre-paid) a few days back.

I paid Rs. 64 and got the talk time of Rs. 50.

In the evening when I checked the balance, Rs 10 were less!

And I didn't make a single call during the day.

It's not even a week and now, my balance is Rs. 5 only.

And I have hardly used a sum of Rs 10 out of it.

I don't know why the money is getting deducted from my account.

And as others have complained, when I call on customer service number 123, there is no option to talk to the customer care executive.

I have been suffering due to poor airtel network in my house as well as office since 2 years and have complained a number of times. But it's futile.

Now a days, the network has improved a little, but now my money is being wasted for nothing.

I have been with Airtel only for the reason that I don't want to change my cell number.

But now I'm fed up of Airtel and if I don't get a solution, I'll soon switch to some other service provider.

Please help.

Company: Airtel Mumbai
Country: India

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