Airtel/postpaid
Pathetic Customer Service

I was an Airtel customer and promptly ported out of this pathetic Service provider as soon as MNP option was made available.

There was a final payment that was required to be made which I did on 8th February at the Relationship Centre at Koramangala. On repeated confirmation with the exec if the amount was the final, he answered in the affirmative.

Just 2 days later and till date I have been receiving 'reminder' calls from Chennai for a payment of 256/- else my number will be deactivated permanently by my current Service provider.

I have written emails to their 121@in.airtel.com ID asking for a statement or explanation on the break up but to no avail. Other than a system generated acknowledgement i have not received any response from this poorly run company. The lesser said about the quality of the execs calling me the better. There is no updation in their system of what the customer requires and different agents keep calling to whom I am forced to repeat my requirement.

I am thankful that I have ported out of this PATHETIC service provider and would suggest all other users who are subject to the SUB STANDARD & DEFICIENT service that AIRTEL provides!!!

Company: Airtel/postpaid
Country: India
State: Karnataka
City: Bangalore

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