Airtel/postpaid
Harassment

Sir,

This is to bring to your notice that I had a post paid connection from airtel in Hyderabad the number for which was 9866668615. On 1st September Airtel cutoff the outgoing from my number telling me that they were not able to verify me on my address. On being told that I was very much present at the address and they could come at the reception to verify me which they declined and asked me to present a fresh address proof which I said is not possible since I would be transferred to Delhi after one month i.e. 1st October. I gave them an option of disconnecting my services and settle the bill for which they again asked me to come to their office. On being reminded that I did not have to come to their office for getting the connection and that the case should be same while terminating the connection. I told them that they can send their executive for payment of bill and connection termination or I will pay the bill even without their executive visiting me provided they agreed to the connection termination but the Airtel people did not agree and my phone remained in the same state for remaining time and ultimately I changed to other phone after reaching delhi. Now airtel is asking me for a payment of some 2500 Rs telling me that the connection still exists in my name. My contention to airtel is that I should be charged only till the date for which outgoing was provided to me i.e. 1st of september or maximum till that billing cycle.

Now airtel is calling all my friends/relatives seeking my cell number although I have willingly provided the same to their two executives in past two weeks and have had a lengthy discussion with them.

The person from their saled department by the name of Naima with cell number 9866768830 has been calling my friends/relatives and me and threatening in a rude tone. This is causing tension to all of them.

I would request you to kindly look into the matter and stop my harassment. The question is not of 2500 Rupees but of the unjust way with which they want to charge me.

Thanks and Regards

Sumit

Company: Airtel/postpaid
Country: India

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