Airtel Postpaid
No network since 3 years

I'm a Chandra Mouli and residing in Jeedimetla, hyderabad. I have Airtel postpaid connection (9849487721).

Since 3 years, I'm getting problem with network at my home in jeedimetla area. Earlier their was strong airtel network and I was not having any problem.

Now my airtel mobile is virtually in no range zone once I enter my house.

I had made a complaint about the network coverage issue in Airtel relationship center. They told every time when i given complaint, that the network problem will be resolved within 72 hours and I will get a call from airtel person. I didn't got a call from Airtel person nor the complaint has been resolved. when I check the status of the complaint, they had closed some complaints and open also there the complaint.

Subsequeltly, I have made a network complaints so many times still today. But no resolution has been done till yet.

I registered my complaint through 121 and mails, I personely meet airtel manager at begumpet office but thay said ucan take change ur connection postpaid to prepaid for lifelong offer so didn't miss airtel number and same time u can take other then airtel service provider for better network, then i told ur working in airtel or not, so iam not happy with this message, again i call to customer care so they told sorry, after that somebody as called me toldme this issue take 3 months pl .still date also same, so finaly i mail airtel nodal officer for ap, i given total details and i said iam waiting for ur call then after i forward to consumer court but still today they not call me, and i asked today also helpline pl provide any higher officel phone no for talk them but nobody providing officel phone no.

due to net work problem about 20 above my friends canceeled this network.

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Company: Airtel Postpaid
Country: India

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