Airtel
Fraud & cheating!

Every day, I receive approximately 10 marketing related calls from Airtel. I decided to register with Airtel's Do Not Call Registry. The link at Airtel in directs customers to call 121 for the same. To my utter surprise and frustration, this facility is not available on their IVR. I somehow, in my 5th attempt, spoke with the call center operator who after knowing what I wanted, put me on hold for irritatingly long period of time, only to return and inform me that she couldn't hear me. After much of screaming, she said that she cannot take the complain and I need to visit their site. I really wish there was some sincerity on part of mobile companies and their employees in implementing govt guidelines. I am sure I will continue to receive calls/sms and face harassment!

Beware people!

Company: Airtel
Country: India

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