Hutch
Overcharging

I am very unhappy with the kind of unethical practices that HUTCH promotes to harass its customers. This is not the first time that HUTCH has charged more that what should have been charged on my monthly bill. During this bill cycle I got the promotional calls several times and each time i got the call i disconnected the call. Despite the fact that i disconnected the call, caller tune got activated and i had to deactivate the same by sending a message worth Rs. 3.

HUTCH has charged extra to me, for Caller Tunes (Rs. 30 as monthly charge Rs. 3 for deactivation).

In a similar incident like this, they had charged me Rs. 49 extra consecutively for the 6 months against the GPRS service which, as per them, was given to me for free i.e. without monthly rental. When i contacted them they said that there's a mistake from their end and they'll refund my money. However, i still have not seen the refund, even after following up for the same for over 100 times.

Company: Hutch
Country: India

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