Airtel Prepaid
Regarding charges deducted in prepaid

Dear All,

Airtel co as been wrongly deducting money from my sister prepaid card when she has not opted for any facility.

She had complained in the customer service twice for the refund in the end they said they will refund the money back on Feb 8 i.e. today

She called up today and they have refused to pay back and has barred her from calling Customer Service

What can we the consumer do if these things happen and where do we go.

Airtel being such a big Co. have behaved so indecently that its scary

Where Do We Go

Kindly revert back with a solution

Company: Airtel Prepaid
Country: India

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