Airtel
Fraud and cheating!

In the first week of august i received a SMS from Airtel as a promotional offer saying to activate 2000 local & national SMS free @rentals of 49/- send a SMS to 650 with a code "A49SMS" In return i received a SMS from 650 saying that this service is already activated on your account. It was activated on 01.05.07 and got expired on 01.08.07. but, hence, by default it may have got activated for next 3 months also, but when i received the bill for the month of sept- aug, i found that the SMS aren't free but charged. When i called up 121 regarding same matter they said if you have SMS with u, plz go and show it to supervisor and see what can be done. When i went and complained about it, then she said that "nothing can be done." She behaved like Airtel is giving me favor by providing me service. I mailed to nodal officer regarding the same issue and didn't hear from him in 05 days.

Beware people!

Company: Airtel
Country: India

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