Airtel
Website not user friendly!

The airtel website does not have an e-mail id or mailbox where the customer can send his complaint to them. Instead they suggest to call the call center. The call center is fully automated and you never get to speak to a real person so you go around in circles.

Very horrible grievance handling cell. I really wonder how Airtel is a member of the global communications agencies when it is not compliant in these areas.

Company: Airtel
Country: India

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