Airtel Prepaid
Bikinirich alerts and GPRS
- 03-30-2011
- 203
I had submitted two complaints about BIKINIRICH ALERTS...
I have been recieving messages "YOU HAVE BEEN RENEWED FOR BIKINIRICH ALERTS FROM AIRTEL AT RS.3 ". I recieve this message every day..I have never subscribed for any such alerts from airtel.
Each time i recieve this alert, I gets charged RS.3/RS.1 ..When there is a balace above Rs.3, I get charged Rs.3 and when I have a lower balance, I gets charger Re.1 each time I recieve this message.
When I lost more than 25.RS, I submitted my second complaint and I got back my Rs.25...
BUT THE ALERTS DIT NOT STOP... Now I have again lost about RS.30..
I REALLY WANTS THIS ALERTS STOPPED IMMEDIATELY AND I WANT MY MONEY BACK...
I TRIED TO CONTACT AIRTEL CUSTOMER CARE SERVICE ALMOST EVERYDAY AND TILL NOW I COULD NOT REACH THEM...
WHEN I CALL 121 OR 9895198951 THE COMPUTER SAYS THAT MY CALL IS BEING FORWARDED TO CUSTOMERCARE EXECUTIVE AND THEN THE CALL IS DISCONNECTED...
I AM REALLY DISSATISFIED WITH THE AIRTEL CUSTOMERCARE SERVICE...
Company: Airtel Prepaid
Country: India
State: Kerala
City: Wayanad