Airtel/Prepaid Service
Wrong deductin of amount

Dear Sir,

I am K.Mallesham an Airtel Pre-paid customer with mobile No. 9963712464, Today (17/06), an amount of Rs. 15/- has been deducted from my account, I have been sent an SMS from 50505 saying "Thank you for rgistering. You have been charged Rs 15/ for Kajol envet. Call 50505 at 2p/Sec on 17th June 3.00PM terms and conditions apply" Where as I have not registered for any service like that. When I got some advertisement call (crap), I simply disconnected. This way Airtel is cheating the customers like me. When I tried to contact customer care 121, I couldn't get customer assistant on that line.

I felt very bad, for such an act from Airtel. I condemn such behavior, I couldn't contact customer care personal, only junk adds, I have hear on 121 no.

I hope such things are to be brought to the notice of Media and public, so that Airtel or any other service provider will not cheat customers.

Thanking you.

Mallesham Karre

Company: Airtel/Prepaid Service
Country: India
State: Andhra Pradesh
City: Rangareddy

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