Airtel / VAS
Airtel activated VAS without my permission or confirmation

Airtel activated VAS (cricket service) on my mobile number 9940291408

Airtel has activated this without my permission or confirmation and is stealing my money every day since 16-03

I never check sms in this particular number and so it took time for me to know that Airtel is stealing every day.

Today (29-03) i called customer care to lodge the complaint.

A lady picked up the call and said she will cancel the service and refund the money to me. i asked why this happened and she was not able to provide an proper answer. she said i will transfer the call to higher official and was put on hold for long time. there was no one to answer me from the other side.

after this i made a call again from my other phone and this time the same thing happened and for a change the person told me that he will refund only one rupee.

This is pure cheating by Airtel.

Airtel do you think i am a fool. to receive one rupee why should i spend more than that. (calling customer care is a charged call)

Approximately i have spent about rs 5 calling customer care (adding the call from both of my phones)

So i demand here 14rs 5rs=19rs a sorry saying such cheating will not happen in future.

Luckily i have recorded the call made to customer care.

SO i will fight until i get justice.

Will wait and see what compensation Airtel is going to provide for the tension caused by them to me.

19 rs seems to be a smaller amount. but all i want is justice and show the truth to the world

Company: Airtel / VAS
Country: India
State: Tamil Nadu

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