AIRTEL - WORST CUSTOMER SERVCE
AIRTEL - WORST CUSTOMER SERVCE

Hi All,

I took Airtel prepaid connection 2 years back (3 connections). Suddenly one day they stopped one of the connections saying address proof is not available like that. Then i submitted the proof to Airtel office (WhiteField) as well as known local Mobile Shop (Where you can get New sim). After doing that i called customer care 8 times in a periodic interval. They stopped outgoing first then incoming also... Very worst customer care... Airtel is one of the worst customer care sorry it is just information center they wil tell u status and cheat you perfectly

06 Feb 10 - Address proof submitted

09-Feb-10 - First they said SLA as "48 Hours"

11-Feb-10 - 24Hrs SLA

18-Feb -10 - Same day 2:52 PM will be enabled... Again i am fooled

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I talked to all supervisor, Customer care unit... no use all waste people

Again i went Airtel office to submit new they said my Mobile# is recycled

Such a worst... and this not only for me and happening for more people. I think thay want to show more connections (new count)..all worth less

-Madhu

Company: AIRTEL - WORST CUSTOMER SERVCE
Country: India
State: Karnataka

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