Clear trip.com
Clear trip pathetic service and cooperation

This is with reference to the hotel booking that i made online from

cleartrip.com for ginger hotel pondicherry. I got the cofirmation

mail, sms from cleartrip regarding the

room booked in ginger pondicherry. I drove from bangalore to

pondicherry but to my utter dismay what i found that all the rooms in

ginger pondicherry were already full

and the hotel staff bluntly said that they didnot have any record for

my bookings..Ginger hotel people asked me to call cleartrip, and when

i called cleartrip people they told sir

your room is already booked then how come ginger hotel cant give you

the room.. After calling them manytimes in the end they told me sorry

and told me that they will refund

the charges. If there was no room then why cleartrip allowed me to

book this was really

pain. As i wanted to send cleartrip legalnotice .. As there was no

good hotel availabe in pondicherry on that day, unfortunately i had to

drive back to bangalore on the same day.

This way i wanted to show cleartrip a lesson that they should not

repeat such case again

Company: Clear trip.com
Country: India
State: Karnataka
City: Bangalore

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