This is with reference to the hotel booking that i made online from
cleartrip.com for ginger hotel pondicherry. I got the cofirmation
mail, sms from cleartrip regarding the
room booked in ginger pondicherry. I drove from bangalore to
pondicherry but to my utter dismay what i found that all the rooms in
ginger pondicherry were already full
and the hotel staff bluntly said that they didnot have any record for
my bookings..Ginger hotel people asked me to call cleartrip, and when
i called cleartrip people they told sir
your room is already booked then how come ginger hotel cant give you
the room.. After calling them manytimes in the end they told me sorry
and told me that they will refund
the charges. If there was no room then why cleartrip allowed me to
book this was really
pain. As i wanted to send cleartrip legalnotice .. As there was no
good hotel availabe in pondicherry on that day, unfortunately i had to
drive back to bangalore on the same day.
This way i wanted to show cleartrip a lesson that they should not
repeat such case again
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