Yatra.com
Inappropriate behaviour/ false promises

I traveled to Andaman with Yatra recently and would strongly condemn it especially for all female travelers. Not only did they make false promise to provide me free airport lounge pass one way also flipped the entire itinerary on the last day.

Thats that, what made the situation worsen was the tour guide. As single female traveler, I am very aware and conscious of how and where I travel and that was a reason I chose to travel in a group to Andaman. Guide/agent named VK Vinay Kumar not only behaved inappropriately and insisted for me to go on a ride with him but also blackmailed saying he has the boarding passes for my return flight and would not give those to me if I didn't agree. I complaint to my sales agent and all I got to hear was "please leave your comment on our website". On asking for his managers contact info, I was told to drop an email. If proper action against my complaint is not taken, I will be forced to take a legal action. I have also done bookings for Europe travel with Yatra, and I would like to cancel it without any cancellation charges.

It's was my first time travel with Yatra group and what a sheer disappointment it was, India is far from developed for female travelers and companies like Yatra simply dupe people to make sales and cheat them with their sheer unprofessional and indifferent attitude after package is sold.

Company: Yatra.com
Country: India

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