Agoda
Customer service and complaints

Booked two rooms in a nice looking hotel with nice looking rooms. Arrive, given one room in a box (no real Walls) on a flat roof (hotel bilaji Kolkata). Water is coming in under the door. Refuse room. No alternative. Hotel say agree to refund but agoda say no! Don't use agoda!!!

Pete

Company: Agoda
Country: India
Site: www.agoda.com

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