Agoda
Money Extortion racket

Dear All,

It is to bring to your kind notice that please use Agoda.com at your own risk to book Hotels in India. They don't have any proper local representation in India and your are not sure whether you will get the Hotel room you booked for or even the money refunded in later phases. All left with you is long email chains with answers that "NO Refund" because hotel have provided with alternative rooms in other hotels, which is never true. As they don't have proper local representative Hotels keeps on making fake claims and keep on extracting money from the customers. The best example of these types of Hotels are Hotel Western Queen and Hotel Dhaka International in Delhi

It's not just in India, even in countries where Agoda ha close proximity like Malyasia. The hotels in these countries also don't honor the payments receipt of Agoda in proper sense. On my recent visit to Langkawi, the Hotel Best Star resort had specifically asked for alternative credit card details in the case Agoda don't pay to them.

If that is the kind of business Agoda is doing, I suggest they should stop doing the business. With these incidences, eventually I have stopped using Agoda, in spite either I have started to book Hotels directly or through Booking.com. Of-course, reliability of Booking.com is much-much higher and incomparable with Agoda.

This is my humble request, atleast not to use Agoda in India, if you don't want to spend horrible nights on non-availability of rooms on the day of your arrival. Ofcourse, more to add to is the rude behaviors of hotel staff which they have linked too and in furtherance, the false claims of the Hotels and Agoda itself that they had arranged for alternative Hotels.

STILL IF YOU WANT TO USE... GO AHEAD... THE RISK IS ALL YOURS!

Company: Agoda
Country: India

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