GREAT INDIA TRAVELS
Non receipt of vouchers

Dear Sir,

We have purchased a travel package from “Great India Travels” (http://www.greatindiatravels.in) for 4 nights 5 days for Rs 5499 on 9th June.

According to the package condition, the above package can be used by 2 couple for 4 nights 5 days at any of the affiliated resort / hotel in India.

Also one would receive the voucher within 7-10 working days from the date of dispatch. It has been nearly 17 days since we had booked the holiday package. However have not yet received any vouchers from their side. Moreover we have got different reply from them whenever we tried to get in touch with them. Following are some of the replies that we have got from them

1). We have already dispatched your vouchers and you should get by tomorrow

2). We will dispatch your vouchers today and you should get it by 2-3 working days

3). We are running short of vouchers

4). We will give you courier tracking code within half an hour

5). We have delivered the voucher but it had returned.

All of the above replies were given by different executives in 2 days for the same voucher. Inshort they were just trying to fool around with no intention to deliver the voucher.

As per the company’s policy, one can ask for refund within 20 days. When we asked for refund they are not giving us any reply. Also it is difficult to contact them as they are not even responding to our calls.

Following are their contact details

09911548596

09654890191

0120-6722100

We have interacted with multiple executives till date. Following are some of them: Gaurav, Ram, Javed, Mahesh Sharma etc.

Kindly look into the matter.

Thanks & Regards

Paras Shah

Company: GREAT INDIA TRAVELS
Country: India
State: Maharashtra
City: Mumbai City

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