Idea Cellular
Deduction of money from customer account

Dear sir,

1. I have already initiated a complaint against my idea cellular customer care and services.

2. To futher add to the complaints i would like to fwd in breif the incidences which took place.

3. Few days back i realised that idea cellular is deducting some amount from my prepaid connection a. So immediately i contacted their customer care no 4444.To my surprise I was informed that he Time Zodiac Service is activated on my number for which I never made a request.

4. I made a request immediately for deactivation of the service on 18th Feb.'10 but to my surprise the deductions continued, I once again called customer care executive but was told that due to technical reasons the process of deactivation couldnt be materailised. Meanwhile the deductions contd.

5. Once agin on 23rd Feb morning I made a compliant and was assured deactivation within 6 hrs vide Sr. No 1491572769 but to my utter dismay deductions were made from my account in the evening. I called customer care and my call was connected to supervisor who couldnt give me convincing reply and threatened to cancel my request for deactivation.

If this is the only method of making profits by forceful deductions followed by service provider IDEA then I am sorry to say that doomsday is not far waay for IDEA CELLULAR.

Company: Idea Cellular
Country: India

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