Make My Trip
No refund after so many phone calls and emails

hc1501
07-08-2010
99

Dear Sir/Madam,

I am really sorry but I am shocked that I have to again write a complaint against MakeMyTrip here as always I don't get a reply thru email and phone calls.

I was trying to make rail reservation yesterday from you site through

tatkal. My rail IDs are RAL60001491838 and RAL60001492760

When I made first booking RAL60001491838 it showed me that *'the payment has

been accepted and I need to wait as IRCTC is not responding properly. If

your ticket is booked we will send the mail with the ticket. If not we will

refund. And it was also written to check the site for ticket status and if

the it shows failed you can go ahead and book another ticket '*

*

*

*I logged in and saw the status as failed. So I started to book another

ticket for the same journey. Again the same thing happened and I got

*RAL60001491838

Id with the same message as above. Again I found the failed status and lost

hope and logged out.

But to my surprise I saw both the tickets booked after half an hour or so on

my email. This was quite astonishing and I had to then apply for the

cancellation of the second ticket RAL60001491838 as it was a waiting ticket.

Since it was not a mistake on my part I would request you to please refund

me the full amount of the second ticket. You can check my words by tallying

the time of each booking attempts and your ticket emails.

Till date I haven't received not a single rupee refund.

I hope to get a reply soon.