Make My Trip
Money not refunded

I had booked a bus ticket with make my trip on 24 Aug. Bus Vendor was Neeta Tours and Travels.

Due to some problem bus was cancelled. On contacting Neeta, they said for online booking refund would be processed by Make My Trip.

Since then I had contacted Make My Trip for 5 times but their response was always same- ‘We have sent the mail, please wait for reply’

Last time I had talked to Jai (customer care executive) on 1 Oct. And he had escalated the call to his senior Chandan.

He had said problem would be solved in 3 working days.

Please help me in at least getting the refund.

Below are the details:

Booking ID: NU25147914971765

Date of booking: 24 Aug

Date of Travel: 26 Aug

Bus Vendor: Neeta Tours and Travels

Amount charged: 612

Source: Pune

Destination: Udaipur

Time of travel: 13:45

Name of passenger: Husain K.N.

Phone number used: 9975388152

Email used: husainkn@rediff.com

Please contact me on my number- 9673232743

Company: Make My Trip
Country: India
State: Maharashtra
City: Pune

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