Make My Trip
Make My Trip payment issue

This is happened like that

1) I contacted MMT (Make My Trip) Pune office. Talked about fares and plan. Come to know about discount given on ICICI bank credit cards

2) I did the booking and entered promotional code for availing discount.

3) I did not receive any discount immediately after transaction. I asked about it, then they told me to wait for some time for discount.

4) After 2 months when I complained about not getting discount, they said I did not entered promotional code.

5) When I asked them about database screen shot, I come to know that i paid money on MMT portal. MMT person did flight booking on behalf on me in backgound.

6) While flight booking MMT person forgot to enter promotional code.

now MMT is blaming me for not entering promotional code. i made transaction of 20k and 26k while they are showing me evidence of transaction of 12k which is not done by me.

My credit card statements clearly shows 2 transactions 20k and 26k, while they are claiming on transaction which I have not made.

Company: Make My Trip
Country: India
State: Maharashtra
City: Pune

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