MakeMyTrip cheating and not honoring cashback offer
MakeMyTrip cheating and not honoring cashback offe

MakeMyTrip is not honoring the cashback offer for Booking ID NF2202413945805, applicable for VISA Signature Card holders as per the promo below

VISA SIGNATURE - MakeMyTrip.com

Visa Signature

I had made 4 bookings from MakeMyTrip Booking ID NF2202413945805, travel date 20th Dec. I had applied Coupon code VISAMMTDOM during the booking of all the 4 tickets. MakeMyTrip has failed to credit the cashback inspite of repeated calls to customer care. A recent complaint reference # 120124009472 was logged with customer care, there was no follow-up from MakeMyTrip to inform

me of any update. When I finally callback, I am informed that I am not eligible for the offer as my credit card number series is not matching. As per the T&C of the offer, there is no mention of matching any series, it was mentioned that the offer is valid for Signature cards which I used during booking and payment. The customer care executive expressed her complete inability to help and assist in this matter and asked me to email [email]service@makemytrip.com[/email] for resolution. I emailed MakeMyTrip but only received an auto acknowledgement email with Incident:120214-000312, but no response till date. It has been 2 months and I am frustrated with MakeMyTrip’s unfriendly customer service attitude and slackness and trying to cheat a customer with false promises.

I have captured all the screenshots of the offer and I will make sure that this fraud by MakeMyTrip is exposed.

Company: MakeMyTrip cheating and not honoring cashback offer
Country: India
State: Delhi
City: South Delhi

  <     >