MakeMyTrip is not honoring the cashback offer for Booking ID NF2202413945805, applicable for VISA Signature Card holders as per the promo below
VISA SIGNATURE - MakeMyTrip.com
Visa Signature
I had made 4 bookings from MakeMyTrip Booking ID NF2202413945805, travel date 20th Dec. I had applied Coupon code VISAMMTDOM during the booking of all the 4 tickets. MakeMyTrip has failed to credit the cashback inspite of repeated calls to customer care. A recent complaint reference # 120124009472 was logged with customer care, there was no follow-up from MakeMyTrip to inform
me of any update. When I finally callback, I am informed that I am not eligible for the offer as my credit card number series is not matching. As per the T&C of the offer, there is no mention of matching any series, it was mentioned that the offer is valid for Signature cards which I used during booking and payment. The customer care executive expressed her complete inability to help and assist in this matter and asked me to email [email][email protected][/email] for resolution. I emailed MakeMyTrip but only received an auto acknowledgement email with Incident:120214-000312, but no response till date. It has been 2 months and I am frustrated with MakeMyTrip’s unfriendly customer service attitude and slackness and trying to cheat a customer with false promises.
I have captured all the screenshots of the offer and I will make sure that this fraud by MakeMyTrip is exposed.
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