Make My Trip/ Enticing Phuket
Departure date changed at last moment

Dear sir/ Madam,

I wanted to go out on a holiday package with my wife, so opted to go to Phuket (Thailand) for 4Nights & 5 Days package through Make My Trip. As per our agreement (Booking ID: INW1104B00609) I was been told that the departure date is 31/ May and that I need to make the entire payment before that.By 28th May I made the full payment. As I was under the impression that the departure date is 31st/ May so I took my official leaves according to that, but on 30th evening I was really shocked to read the mail (which happened coincidently) by Make my Trip Agent Shailesh Vanzara that my departure date is 30th and not 31st. With just having merely 3 hours in hand I had to skip all my important meetings from my office which will definetely bring a huge monetory loss and bad impact on my final appraisals. I work with a Bank and showing this sort of attitude at the last moment due to some irresponsible agents and their company is not at all accepted. This is a serious concern and the accused deserves a stern action.

Company: Make My Trip/ Enticing Phuket
Country: India
State: Delhi

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