MakeMyTrip
Cancellation ticket refund

Sandip Desai
09-07-2010
174

Sir,

I have Send under mention email & all other email of my & company for your knowlege. In short co not refund my cancellaion of air ticket more than 15 days of period which is as per co's mail it 7 working days time period.

Sir, I think company not interested to redund my money & please do needful & oblige.

Redund Amount: Rs.33815/-

Truly yours

Sandip Desai

(father of ticket holder)

919898023335

Dear Sir,

With ref to above mention email I have called your help line 1800-11-8747 after 72 hours a person on help line on Saturday 4 sept that we have already send you refund & as per his record my payment was done. But I insist them that I have shown in bank stmt no refund credited in my account then he further ask me for solve problem in 48 hours.

Now today after not 48 hours but at 72 hours I dial on helpline some Lady told me that for some problem we not refunded you money so please give us a 72 hours for transfer money. But I told her that I cannot wait for even 24 hours then she told me that please give me 2 hours I will call you with my executive.

At present I call on help line on after 3 hours some other Lady attend phone & details given by me she disconnect the call.

So Sir If you not give me credit current working days I have no choice to complaining Consumer Forum.

Further Sir please give me immediate credit & clear matter Else I have to for CONSUMER FORUM.

Yours Sincerely,

Aalap Desai

&&&- Forwarded message &&&-

From: MakeMyTrip

Date: Mon, Aug 30 at 7:23 PM

Subject: Reference ID: [100830-020465] Wire details required

To: aalapdesai15@gmail.com

Subject

Wire details required

Discussion Thread

Response (Khushbu Mali) 30/08 07.23 PM

Dear Mr. Desai,

Greetings from MakeMyTrip!

With reference to your e-mail, we would like to inform you that we have sent your wire transfer details to the concern department. Please provide us 72 working hours so that we can assist you further.

For any further assistance we are available round the clock on our toll free numbers.

You may reply to this email or write to us at service@makemytrip.com or visit

us at www.MakeMyTrip.com.

We value your business with us and look forward in assisting you with all your travel plans.

Yours Sincerely,

Khushbu Mali

Customer Service Consultant

Toll Free: 1-800-102-8747 (All Major Mobile Operators)

Toll Free: 1800 11 8747 (MTNL/BSNL)

Tel: 0124-4628747, 0124-2898747

E-Fax number is 0124 - 4781801

E-mail: Service@MakeMyTrip.Com

You are welcome to write to our management with feedback about our services at http://makemytrip.custhelp.com/app/customer_feedback

Customer (AALAP S DESAI) 30/08 04.56 PM

Dear sir,

here all details are ready..

With reference to your booking id NN251611313162, we request you to please

provide the below mentioned wire details so that we can process the refund.

*SALE** ID*

*IFSC code*

*Account number*

*Account Type*

*Account holder name*

*Bank Name*

*Branch Name*

*Bank** City***

NN2516113133162

SBIN0000301

30037469091

saving ac

Aalap S Desai

State bank of India

Ahmedabad Main Branch,

Ahmedabad

For any further assistance we are available round the clock on our toll free

number 1-800-11-8747 (MTNL/BSNL)/1-800-102-8747 (All Major Mobile

Operators)/ 95124-4628700 (Any Landline). You may also write to us through

reply email or writing to

Service@MakeMyTrip.comor

visit us at

www.MakeMyTrip.com.

We value your business with us and look forward in assisting you with all

your travel plans.

Yours Sincerely,

*Aalap Desai*

[&001:001679:30712&]

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Aalap Desai