NAMASTE INDIA TOURS & TRAVELS
NOT COMPENSATING FOR RUINING HOLIDAY PLAN

AFTER MAKING COMPLAINT & SENDING N NUMBER OF REMINDERS I DIDN'T GOT ANY REPLY & COMPENSATION FOR ALL THE ORDIAL I & MY PARTNER HAD TO FACE DURING OUR HOLIDAY TRIP... IF ANYBODY CAN HELP ON THIS...

PLEASE FIND ENTIRE HISTORY OF COMMUNICATION HAPPENED BETWEEN ME & NAMASTE INDIA STAFF...

satish bhatia

More Mails from this user

Linked Messages

Me Customer Complaint Aug 24

Me Re: Confirmation / Voucher Aug 23

ZEENAT Confirmation / Voucher Aug 13

To: "ZEENAT"

Cc: "satish_bhatia" ;"sumit" ;"Vishal" ;

Dear Zeenat / Sumit / Namaste India,

Its been more than a week now i haven't recieve any communication from your side. Its very upsetting to see such a irresponsible behaviour.

Let me remind you that i had booked a vacation through you at HarshGiri Lake Resort on 13th Aug for 14, 15 & 16th Aug for a couple. Before heading for HarshGiri I had confirmed twice about my booking & it was confirmed as told by ZEENAT & SUMIT. When I reached Harshgiri Resort, Shahpur I discovered that the booking never happened & i had to stand at the gate for more than 2 hours just to confirm from Namaste India. And more shocking was nobody had a courtosy to call back & answer a call when i had called & say clearly about the true status.

Again i waited for a call from Namaste India since last one week but it seems that you took me for granted & have forgotten my case thinking that I can't do anything.

As you say 100% penalty for any reschedule & cancellation of booking, I want adequate cash compensation for all the trouble & embarassment me & my wife had to face. Else I will take Namaste India to court & then court will see how to get things done. You arrive at the compensation figure considering all the pain I had gone through or else tell me i'll do your job easy. Kindly do the needful in max 7 days from today.

Awaiting your reply at the earliest.

Regards,

Satish Bhatia

9819994745

&&&- Original message &&&-

From: ZEENAT< zeenat@namasteyindia.com >

Date: 13 Aug 09 19:42:02

Subject: Confirmation / Voucher

To:,

Namastey Mr. Satish,

Thank you for booking your trip with us.

Your Bookings are confirmed as follows:

Name: Mr. Satish Bhatia

No. of pax: 02

Occupancy: 01 A/c Room

All Meals included

Amount: Rs. 5, 800 (which is to paid on arrival)

Please find the voucher attached.

Note: Please show the Namasteyindia's Voucher on arrival

Hope the above is in order.

For any further assistance, feel free to contact us

Thanks and Regards,

Zeenat Shafi

Executive - Outbound Tours

Namastey India.com

A-201 / 206, Kemp Plaza,

Mindspace, Malad (West),

Mumbai - 400 064.

Ph. : (022) 4054 9200 / 29.

Email:-zeenat@namasteyindia.com

[/B]

Company: NAMASTE INDIA TOURS & TRAVELS
Country: India
State: Maharashtra
City: Mumbai City

  <     >