Agoda.com
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This is regarding my booking with Agoda at Sydney. On reaching the hotel we discovered that our room had no bathroom, there was a shared bathroom for an entire hotel floor for such an exorbitant price. A vital information like that should be displayed upfront and not put into any sub link which a customer may not even bother to open. Neither does the pics show anything of this sort. This place dint even qualify to be called a ''Hotel'', it was more like a backpacker. I walked out of this crap hotel. I am still awaiting a reply for my demand of a refund from Agoda. This was not only mentally and physically torturing but also a financial loss.

Company: Agoda.com
Country: India

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