Phillips
Lack of after sales service and misbehavior by the staff

I had bought 32"Phillips matchline 3yrs ago. We bought the product because of the company's good after sales services. But in last 2yrs the television set has already caused too many hassles. The service engineers took the t.v set to their workshop but have not returned it for the past 2 months. They also suggested replacement of the t.v sets' crucial parts whose cost they said comes upto Rs6000 excluding service charges. The television has not been repaired since. Also, the manager in charge showed lack of interest and behaved rudely. They even challenged us to file a complaint against them.

Company: Phillips
Country: India

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