Airtel DTH
Complaint not resolved

I would like to share the worst experience I had with Airtel DTH. I have registered a complaint 21345709, which needs to be closed by 31st July, but I have not received the resolution and your customer care people closed it without giving solution. Again I told them to reopen the complain, but same solution this time also, they have done nothing and closed the complaint. Then yesterday I contacted escalation dept., after being for 1 hr on phone, they told engineer will visit today. I waited till 7 p.m. and then I called again to the same dept. They told that engineer will come in next 10 mins. But nobody came. This is the very bad experience. My consumer number is 3010062631.

Company: Airtel DTH
Country: India
State: Maharashtra

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