Deb Music Centre, BJ Market Salt Lake, Kolkata
Refusal to pay back caution deposit and extreme misbehavio

I had rented 3 movie DVds from the above mentioned shop in BJ market, salt lake, kolkata. The caution money paid was more than double than the original rate.

I returned them after 3 weeks as there were 30 movies to be completed seen in my DVD player. Though Im a regular customer, he fined for each dvd.

When asked to return the caution deposit, he created a great fuss with a dvd and gave it back to me saying it wont run (i checked it is still running fine). Since I was a single girl standing in the shop, I could not argue much and had to let go my caution.

On the other hand when i complained of a few dvds (bought at original price) for which i failed to see half of the movies, he failed to pay heed and started attending the other customers.

What should i do?

Company: Deb Music Centre, BJ Market Salt Lake, Kolkata
Country: India
State: West Bengal
City: Howrah

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