DISH TV/ SATELLITE TV
CHEATED BY DISH TV

SIR/MADAM

I boughtDish tv for the first time wherein 1 got 100 days of viewership free.100 days later when i called customer care service then i was told that i could subscribe for full year and the payment to be paid is for 10 monthsonly, Meaning pay for 10 months n get 12 months. However i wanted to downgrade from Premium to Gold saver pack. And i was told that i was getting the offer. The Gold saver pack was worth 270 Rs per month. So i paid 2700 through ICICI net banking for ten months so that i could get 12 months as per the offer.

Later on when i checked my Date i was shocked to see my dish tv subscription was renewed by 10 months and not 12 months. I called customer service to inquire. I was shocked to know that i was not getting the offer because i was downgrading to Lower pack. They said whenever downgrading the pack i have to subscribe for 1 month and after finishing that month only i can subscribe for year. But the customer care executive who guided me never told me this.

Because of their own peoples mistakes we customers have to suffer.nobody would renew for 10 months at Rs 270 when i was getting for it for 220 rs if i had taken yearly offer.i mean 2700 divide by 12.

i regret to inform that i have successfully prevented everybody from Buying Dish Tv services in my locality and so also the freinds and evrybody i could possibly reach to

Company: DISH TV/ SATELLITE TV
Country: India
State: Goa
City: South Goa

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