Hathway cable through local operator
Cable connection

Inspite of numerous complaints in Dec and Jan on cable connection quality to local operator and hathway, hyderbad, no attention was paid to rectify the issue. Different people from cable company came with different reasons everytime... somebody said internal wiring issue..someone commented on not selecting right transponder in setting..somebody comment on TV issue... finally when escalated to high level, they took setup box somewhere and handed over after few days. Now they started demanding immediate payment. We said that we would make payments only when problems are rectified. We still see quality is not appropriate and asked them to look into it. A week back, they disconnected the connection w/o informing us and this has left us with no option and file complaint against this local operator & hathway cable operator. We demand followings. 1. Rectify connection quality issues 2. Strong action against cable operator for not handling customer compaints and removing connection at their will.

Company: Hathway cable through local operator
Country: India

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