Hathway digital cable
Refusal to transfer connection

I am currently having 3 connections of Hathway Digital Cable at my residence in Peddar Road. I requested Hathway to transfer the connections to my new residence at Lower Parel. However, they have flatly refused to do the same even though they have services in the area. The only reason given is that they will cater to a particular building if they get the full building connections in totality. Thus their connections are only transferable if you buy a flat in a building with 100% Hathway customers. This is not mentioned at anytime while taking the new connection. They are in cartel with other service provider and together they are leaving consumer with no choice in order to have a monopoly for themselves.

I have also tried to shift the connections to my office but have faced the same problem again.

Company: Hathway digital cable
Country: India

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