DishTV
Not transfer recharge amt in my dish tv account
- 10-20-2011
- 125
Detail are below which are running between me & dish tv custemer care.
Please do some thing, please dont waste my money.
Note: Forwarded message attached
-- Original Message --
From: "Akash Gupta"akash83pharma@rediffmail.com
To: customercare@dishtv.in
Subject: Re: Re:
Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!
Dear sir,
are you playing game with me if you dont want to transfer this amount directly refuse me.
again i am writing same information in detail;
Wrong VC: 01510346370
Right VC: 01510746370
Transaction ID/Order ID: MPL 1610111030408F16D
Date: 16-10
Amount: 250 Rs.
Dealer EPRS ID through which the payment has been made: 792162
EPRS mobile No:
mobile No by which the msg sent by shop person:918607009751
Mobile No which received the msg sent by shop person: 9246335544.
Thanks
Akash
On Tue, 18 Oct 18:26:59 0530 wrote
>
Dear Sir/Ma'am,
Thank you for writing to dishtv.
Regret the inconvenience caused and apologise for the problem faced by you.
We would like to inform you that we are unable to process your request for payment transfer from wrong VC
01510346370 to right VC 01510746370, as we need the below mentioned complete details for the same.
Amount
Dealer EPRS ID through which the payment has been made.
EPRS mobile number
ITZ account number and password
We would also like to that for any payment transfer case, kindly keep either your respective service
coordinator or ZSH in loop on all mails marked to customercare@dishtv.in. Only then further necessary
action will be taken from our end.
Incase of any concerns please write to us or call us, we would be glad to be of assistance.
We value your association and assure you of our commitment to serve you with a smile.
Regards,
Amar Singh
Customer service
DISHTV
Did our response resolve your query? Please Click on the link below to give us your valuable feedback.
http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx? Mid=akash83pharma@rediffmail.com
&Aid=amar_s2209&Cid=5607294
Only MTNL/BSNL lines :1860-180-3474;Only non MTNL/BSNL lines :60013474 (Prefix 011 for North; 022
for West; 033 for East; 044 for South); All lines: 0120-2550000.
To Register your Mobile Number SMS - DISHTV RMN to 57575
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Dear Mam,
Kindly find the detail mentioned below:
Wrong VC:01510346370
Right VC: 01510746370,
Transaction ID/Order ID: MPL1610111030408F16D
Date:16-10
Amount: 250/-
Dealer EPRS ID through which the payment has been made.918607009751
EPRS mobile number:918607009751
Thanks & Regards
Akash Gupta
On Tue, 18 Oct 10:08:03 0530 wrote
>Dear Sir/Ma'am,
Thank you for writing to dishtv.
Regret the inconvenience caused and apologise for the problem faced by you.
We would like to inform you that we are unable to process your request
for payment transfer from wrong VC 01510346370 to right VC 01510746370,
as we need the below mentioned complete details for the same
Company: DishTV
Country: India