Inconsumercomplaints.com » TV & Radio » Review / complaint: DishTV - Not transfer recharge amt in my dish tv account | News #4883

DishTV
Not transfer recharge amt in my dish tv account

Detail are below which are running between me & dish tv custemer care.

Please do some thing, please dont waste my money.

Note: Forwarded message attached

-- Original Message --

From: "Akash Gupta"[email protected]

To: [email protected]

Subject: Re: Re:

Treat yourself at a restaurant, spa, resort and much more with Rediff Deal ho jaye!

Dear sir,

are you playing game with me if you dont want to transfer this amount directly refuse me.

again i am writing same information in detail;

Wrong VC: 01510346370

Right VC: 01510746370

Transaction ID/Order ID: MPL 1610111030408F16D

Date: 16-10

Amount: 250 Rs.

Dealer EPRS ID through which the payment has been made: 792162

EPRS mobile No:

mobile No by which the msg sent by shop person:918607009751

Mobile No which received the msg sent by shop person: 9246335544.

Thanks

Akash

On Tue, 18 Oct 18:26:59 0530 wrote

>

Dear Sir/Ma'am,

Thank you for writing to dishtv.

Regret the inconvenience caused and apologise for the problem faced by you.

We would like to inform you that we are unable to process your request for payment transfer from wrong VC

01510346370 to right VC 01510746370, as we need the below mentioned complete details for the same.

Amount

Dealer EPRS ID through which the payment has been made.

EPRS mobile number

ITZ account number and password

We would also like to that for any payment transfer case, kindly keep either your respective service

coordinator or ZSH in loop on all mails marked to [email protected]. Only then further necessary

action will be taken from our end.

Incase of any concerns please write to us or call us, we would be glad to be of assistance.

We value your association and assure you of our commitment to serve you with a smile.

Regards,

Amar Singh

Customer service

DISHTV

Did our response resolve your query? Please Click on the link below to give us your valuable feedback.

http://202.46.200.213/PaymentAuditDetails/CustomerFeedback.aspx? [email protected]

&Aid=amar_s2209&Cid=5607294

Only MTNL/BSNL lines :1860-180-3474;Only non MTNL/BSNL lines :60013474 (Prefix 011 for North; 022

for West; 033 for East; 044 for South); All lines: 0120-2550000.

To Register your Mobile Number SMS - DISHTV RMN to 57575

&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&--

&&

Dear Mam,

Kindly find the detail mentioned below:

Wrong VC:01510346370

Right VC: 01510746370,

Transaction ID/Order ID: MPL1610111030408F16D

Date:16-10

Amount: 250/-

Dealer EPRS ID through which the payment has been made.918607009751

EPRS mobile number:918607009751

Thanks & Regards

Akash Gupta

On Tue, 18 Oct 10:08:03 0530 wrote

>Dear Sir/Ma'am,

Thank you for writing to dishtv.

Regret the inconvenience caused and apologise for the problem faced by you.

We would like to inform you that we are unable to process your request

for payment transfer from wrong VC 01510346370 to right VC 01510746370,

as we need the below mentioned complete details for the same


Company: DishTV

Country: India

Category: TV & Radio

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