Dish TV
Removal of channel without any notice

We used to watch "Shraddha" regularly, everyday, because Shraddha is the

only channel which airs the aarti session from the holy shrine of

Vaishnodevi LIVE, twice each day (mornings & evenings)

I'm not getting "Shraddha" for the past one month. I have a Dish TV

connection (Standard definition), Shraddha used to be in the Dish TV

platform on channel number 1540, but now some other channel called

"Mangal Kalash" has come in its place. I had complained/requested about

the inclusion of Shraddha to Dish Tv's customer care at 1860-180-3474

on Oct 19 (request no.101823360). The Dish Tv customer

representative told me that Shraddha was a part of the Doordarshan's

free channel pack and that Doordarshan has now removed "Shraddha" from

their platform... Is that true? If it is true, then I'm dissapointed

with our country's official broadcaster "Doordarshan".

I hope Shraddha is included in the Dish Tv and/or Doordarshan

platform, since, till today we used to watch Vaishnodevi aarti, which

used to be aired in another other channel called "mh1" in the

mornings. As of today "mh1" which airs at channel no. 804, is still

available, but there is neither any picture nor sound available and the

dishtv customer representative assumed that it may be an alignment

issue (complaint no.105871737), but a dish tv representative who checked

my connection just now confirmed that my dishtv's dish alignment is

perfect...

Please look into the matter and make sure that "Shraddha" & "mh1"

are included in the Dish Tv and/or Doordarshan platform... If there is

an issue between Shraddha/mh1 and Doordarshan &/or Dish Tv, please at

least give me a list of the DTH companies which include "Shraddha".

Thanks,

Nikhil

Mumbai, Maharastra

Company: Dish TV
Country: India
State: Maharashtra
City: Mumbai Suburban

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