AIRTEL DIGITAL TV
Dth not working

Vikas pathak

bhopal

custmor id 3000430454

my dth is not working from past 3 days, and whenever i call custmor care they always gave me a fix time and date on which the engineer will come to solve myproblem, bur today is the third day and they gave me another 3rd dat and time sayng that tommorrow our engineer will surely check your problem, i m so much cheated by airtel. my first service request 2183047 was on 12 march but no one came on that date, 2nd complaint 2188053 was on 13 march again no response. today on 13th march i call them again and they said that we will send a enigineer before 1 pm plz stay at home. but no 1 came then on 1pm, then again i called them, and they said sorry for the delay engineer will surely arrive before5 pm, now i again call them and said whats going on and the cc guy gave me another time and date 15th march 1 pm. that request is is 2192743. after five minutes they send me a sms saying your service request 2192743 has been resolved. not only this now they are not attrnding my calls. so this is the way to treat your customers. i have airtel mobile, landline and brodband also, but now im so much betrayed by airtel, will remove everything related to this compny, and if possible ill complain about this in consumer forum, they are deducting money from my dth account but im unable to use their service. how can they do this. now will never suggest to anyone this dth or anything related to this compny, waiting for tomorrow, lets see if they attend my call.

Company: AIRTEL DIGITAL TV
Country: India

  <     >