AIRTEL DIGITAL TV
INFERIOR QUALITY OF SET TOP BOX

Dear Sir,

I am Vinod Prajapati existing costumer of Airtel Digital TV my

costumer Id. Is 3001052553and my register mobile No. is 9768456573/

9920094543 I purchase your set top box on 03 JULY. I make my

house G 1so I re-installed my set pot box with your service engineer. But my

problem not resolved yet your service engineer told me your set top

box is not working and we have to repair it or troubleshoot it, and he

tell me we will come in half an hour but no one come yet it passes 15

days. And when I talk to your costumer care executive he give me a

complain no. 57573891, and one thing that your service engineer and

costumer care executive they are only giving the assurance to our

costumer not services they are not cooperative.

I am so tired to forward reminder to them and I thing I have to move over other services provider, I am forwarding daily one email to this

Digitaltv@airtel.in and Nodal office but no one reply me.

So sir I request you, to please send the charges applicable for the

replacement / repair of our set top box because if the charges

affordable to me. So I purchase it from you other wise I didn't want

to purchase it and I am not a rich person to purchase new connection

in every sixth months. And not REPEAT AGAIN A BIG MISTAKE.

Please do needful action as well as Possible.

THIS IS REALLY FRUSTRATING AND EXTREMELY PAINFUL THAT SUCH PRESTIGIOUS BRAND IS SPOILING ITS OWN NAME. I DO NOT KNOW WHEN THEYARE GOING TO RESOLVE MY PROBLEM AND HOW MANY TIMES I NEED TO FOLLOW UP WITH THEM.

I HOPE THIS NIGHTMARE ENDS SOON AND I DO NOT HAVE TO

REPENT MORE. I WILL NOT SUGGEST ANY PEOPLE TO BUY THIS WORST DTHSERVICE.

PLEASE

SUGGEST A WAY TO HAVE THESE PEOPLE TAKE MY ISSUE SERIOUSLY.

Thankingyou.

Company: AIRTEL DIGITAL TV
Country: India
State: Maharashtra
City: Mumbai City

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