AIRTEL DIGITAL TV
Airtel Digital TV

I have given a complaint to Airtel Digital TV saying that i'm not able to hear sound. They took the complaint and immediately replaced the Set top box and told me that it will be activated in 48 hours. I was very happy with the customer service. Later it still is a big disppointment. It's been 15 days and i am not able to view any channels. It's been 15 days I gave a complaint to customer care by calling 12150.

Everyday i raised the complaint and here are the complaint numbers.

9521383

9638616

9764323

9801669

9764323 was raised again.

9829360

Everyday i raise a request and by evening i get a message saying issue is resolved. Where as it is not resolved. Airtel charges it's customers on a daily prorata basis. I had a balance of Rs 179.45 15 days back. For the past 15 days they have been deducting my balance inspite of my set top box not working and I am not able to see any channels. My current balance is Rs 88 only.

Please help me in this regard.

Thanks in advance

Vyshampayan Data

Company: AIRTEL DIGITAL TV
Country: India
State: Karnataka
City: Bangalore

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