Airtel DTH
No Refund, very poor Service, cheating

Customer ID: 3003923176 (Airtel DTH)

Order No: 2280199

Order ID : 11084199

Purchase Thru:- Virti-interactive.com (Noida Office) [ AIRTEL DTH WEBSITE ]

I had bought AIRTEL DTH Service online on 30th APR .I had made a full year payment.

On the day i bought from your website your sales representatives told me that it will be installed in

24 hrs. Nobody came and after several followups with your customer service, got a call from your

engineer on the third day saying that he is coming to install at 10 am. I had to take leave and waited the whole day at home and he never came. Every time I checked with him he said that he is coming in 1/2 hr.

Then on 4th May he called and said that there is no AIRTEL signal at our apartement. But still I asked him to come. He came late evening and couldnot get any signal and asked me to call customer care to cancel it. So I cancelled it on 7th May and the complain number is 2617199 . It is more than a month now I am yet to get the refunds and nobody has shown up to take the equipments. The customer care is not taking any new complain and asking me to wait. I had also mailed the below emailid but havenot received any response. Most of the time the support team cannot even act as their system is either down or slow which just adds up to the frustration level.

cheers

Sumit

Company: Airtel DTH
Country: India
State: Karnataka
City: Bangalore

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