AIRTEL DIGITAL TV
Bad Service

My name is Pragyan Behera but I am registering this complain on behalf of my father.

We have airtel DTH setbox and its remote has stopped functioning. After registering a complain in the toll free number they registered a complain and provided a local contact number on 5/6/10.The remote was replaced on 6/6/10 but after 2 days all the keys stopped working again. The remote worth Rs 150 stopped working after 2 days and then again we registerd a complain on 8/6/10.They local number and the toll free number customer service has dissappointed alot. They had misguided us and now dnt let us speak to the technician also. As per the complain it was said that the problem will be solved on 9/6/10 before 12:05pm at the afternoon. Its is so digusting that after calling for more than 20 times they are not able to communicate properly and are giving us false timing. The service is horrible and more than that they cheat. A new remote stopped functioning within 2 days. The a/c has been recharged with Rs 600.It is horrible and too poor.

Airtel has the worst service and their service centers are filled with lazy people who dont even try to listen to customer complaints.

Complain numbers are

2974803, 3003063, 301282323

everyday a new complain is registered by us and there is no reply or concern to it. It shows how Airtel is fooling its customers.

(Customer ID No: 3000318659)

I need this problem to be soon solved or else the circumstance that will lead will be bad for the customers and employees.

Contact person: Gopeswar Behera

Mob number- 09437088825, 09861078568

Phn number- 0674-2397735

Company: AIRTEL DIGITAL TV
Country: India
State: Orissa
City: Khordha

  <     >